The Tax Ombud

The Tax Ombud (“OTO”) is an impartial and independent office established in 2013 with the objective of reviewing and addressing taxpayers’ complaints against SARS. The Tax Administration Act (“ACT”) authorizes the OTO to: Take on complaints, from a taxpayer, against SARS; Engage SARS staff to resolve complaints; Act independently in resolving a complaint; Follow informal, […]